AI Chatbot & Booking Automation for Australian Businesses
The enquiries you lose are rarely the ones you turned down. They are the ones that came in at 9pm, or while you were on a job, and went to whoever answered first. For a tradie, a clinic, or a restaurant, that is the difference between a booked week and a quiet one.
We build AI assistants into your existing website that answer questions in your own words, work out whether an enquiry is worth your time, and put the good ones straight into your calendar — at any hour. Not a generic widget you rent by the month: a custom build, on your site, that you own.
- Starting at
- AU$2,500
- Typical build
- 2–4 weeks
- Models
- OpenAI · Claude · Gemini
- Ongoing fee to us
- None
What we build
Lead qualification
The assistant asks the questions you would ask — job type, location, timeframe, budget range — and separates real enquiries from tyre-kickers before they reach you. Qualified leads land in your inbox or CRM with the answers already attached.
Booking and appointments
Connects to your calendar so a visitor can go from question to confirmed booking without a phone call. This is where most of the value sits for service businesses: the enquiry converts while the interest is still there.
After-hours enquiry capture
Most enquiries arrive outside business hours. Rather than a contact form that sits unread until morning, the assistant responds immediately, captures the detail, and flags anything urgent.
Answers from your own content
Grounded in your actual pricing, service areas, policies and FAQs — so it answers like your business rather than inventing something plausible. If it does not know, it says so and hands over.
Product recommendations
For online stores: an assistant that asks what the customer is trying to do and points them at the right product, instead of leaving them to filter through a category page.
Handover to a human
Clear escalation when a conversation needs you — with the full transcript, so the customer never has to repeat themselves. Automation that knows its limits beats automation that bluffs.
Fixed pricing, in AUD
Published upfront, because guessing helps nobody. You get a written fixed quote before any work starts.
Assistant
from AU$2,500
2 weeks
A trained assistant on your existing site that answers questions and captures enquiries.
- Trained on your content and pricing
- Enquiry capture to email
- Branded to match your site
- Conversation history
- Escalation to a human
Qualify & Book
from AU$4,500
3–4 weeks
Adds qualification logic and live calendar booking — the version most service businesses want.
- Everything in Assistant
- Custom qualification questions
- Calendar booking integration
- Lead scoring and routing
- CRM or email delivery
Custom AI Build
from AU$6,500
4–8 weeks
Multi-step workflows, product recommendations, or AI built into a larger application.
- Everything in Qualify & Book
- Product recommendation engine
- Multi-step automated workflows
- Custom integrations
- Admin dashboard and analytics
One fixed build cost in AUD, and no monthly fee to us afterwards. You will pay the AI provider directly for usage — for a typical small business that is usually a modest monthly amount, and we will estimate it honestly for your expected volume before you commit rather than after. Because the assistant is built into your own site on your own account, you can keep running it if you stop working with us.
How it works
- 1
Work out if it is worth it
A free call to look at how many enquiries you get, when they arrive, and what happens to them now. If an AI assistant will not move the needle for you, we will say so.
- 2
Fixed quote
A written scope and fixed AUD price, plus an honest estimate of your ongoing AI usage cost.
- 3
Train it on your business
We feed it your real pricing, service areas, policies and the questions you get asked constantly — then test it against conversations you have actually had.
- 4
Test and tune
You try to break it before your customers do. We tighten the answers, set the escalation rules, and agree what it should never attempt to handle.
- 5
Launch and hand over
Live on your site, with the accounts and code in your name. Thirty days of support to refine it against real conversations.
Where an AI assistant actually pays for itself
The clearest case is a service business that misses enquiries because the work happens away from a desk. Trades, mobile services, clinics, and hospitality all lose bookings to whoever replies first, and the enquiry that arrives at 9pm is the one most likely to go elsewhere.
The second clear case is repetitive questions. If you answer the same five questions about pricing, service area, availability and lead time every day, that is time you can get back with no loss to the customer experience — provided the answers are grounded in your real information.
It pays for itself less often when your enquiry volume is low, when every job needs a genuine expert conversation up front, or when your customers strongly prefer to phone. We would rather tell you that on the first call than sell you something that sits unused.
Custom build versus a subscription widget
You can add a chatbot to your site this afternoon for a monthly fee, and for some businesses that is a perfectly reasonable place to start. The trade-offs are the same as any rented platform: your conversation data lives with them, your customisation stops where their product stops, and the fee continues for as long as the bot does.
A custom build costs more upfront and nothing per month to us. It behaves exactly the way your business works, connects to whatever you already use, and the code and accounts are yours. Over a few years the economics usually favour owning it — but if your needs are simple, a subscription tool may genuinely be the smarter call, and we will say so.
Being honest about what AI gets wrong
An AI assistant will occasionally be asked something it has no good answer for. The failure mode that damages your business is one that invents an answer — quoting a price you do not offer or promising a timeframe you cannot meet.
We build to fail the other way. The assistant answers from your supplied information, is instructed to say when it does not know, and escalates rather than guesses on anything involving a firm quote, a commitment, or a complaint. You also get the transcripts, so you can see exactly what it is telling your customers.
It is also worth being clear that an assistant does not replace judgement on complex or sensitive jobs. It handles the front door so the conversations that need you actually reach you.
Common questions
How much does an AI chatbot cost in Australia?
Our builds start at AU$2,500 for a trained assistant that answers questions and captures enquiries, AU$4,500 with qualification and calendar booking, and AU$6,500 for custom AI workflows or product recommendations. That is a one-off fixed cost — there is no monthly fee to us.
Are there ongoing costs?
You pay the AI provider directly for usage, which for a typical small business is usually a modest monthly amount that scales with conversation volume. We estimate it for your expected traffic before you commit. There is no mandatory retainer or subscription to us.
Can it book jobs into my calendar?
Yes — that is the most requested feature and where most of the value sits. The assistant qualifies the enquiry, then offers real available times from your calendar and confirms the booking inside the conversation, so the lead converts while the interest is still live.
Will it make things up about my business?
It answers from the pricing, service areas and policies you supply, and is instructed to say when it does not know and hand over to you. We deliberately restrict it from committing to firm quotes or timeframes on your behalf, and you get full transcripts so you can see what it tells customers.
How long does it take to build?
A trained assistant takes about 2 weeks. Adding qualification logic and calendar booking takes 3–4 weeks. Custom AI workflows run 4–8 weeks depending on how many systems they touch.
Do I own it?
Yes. It is built into your own website on your own accounts, and the code is yours on handover. If you stop working with us, the assistant keeps running.
Will it work with my existing website?
Usually, yes — including sites on WordPress, Shopify, Squarespace and Wix, as well as custom builds. We will confirm on the first call, since a few older or heavily locked-down platforms make integration harder than it is worth.
Related
Tell us what you are trying to build
A fixed-price quote within 24 hours — and an honest answer if we think there is a cheaper way to get what you need.