BuildFirstSite
Web design & development · Australia
An NDIS provider website in Australia costs between AU$800 and AU$4,500 for a standard build, with specialist NDIS agencies typically quoting $3,000 to $8,000. This guide breaks down what changes the price, what accessibility compliance actually costs, and the ongoing fees most quotes leave out.
8 min read
What an NDIS website costs
Between AU$800 and AU$4,500 for a standard provider website, depending on how many services and pages you need. Agencies that specialise only in NDIS commonly quote $3,000 to $8,000 for comparable scope.
Those are BuildFirstSite's published prices, fixed in writing before work starts, with WCAG 2.1 AA accessibility included rather than charged as an extra. Full detail on our pricing page.
Why NDIS quotes vary so much
Ask five agencies for an NDIS provider website and you will get quotes between $1,500 and $15,000 for what sounds like the same thing. Four things explain most of the gap.
That last row is the one to scrutinise. A number of Australian agencies market exclusively to NDIS providers and charge a premium for that focus. Some genuinely understand accessibility. Others are marketers who outsource the build and have never run a screen reader. The premium is only worth paying if they can show you an audit.
What accessibility actually costs
This is the question specific to NDIS, and the answer surprises people.
Built in from the start: close to nothing. Semantic HTML, sufficient colour contrast, keyboard navigation and proper form labels are how any competent developer builds anyway. There is no meaningful extra cost — which is why we include WCAG 2.1 AA in every package rather than pricing it separately.
Retrofitted later: expensive. If a site was built without accessibility in mind, the problems run through every template. Expect an audit at $500 to $1,500, then remediation that can run several thousand — and some structural issues cannot be fixed without rebuilding.
If you are choosing between a $1,500 site that ignores accessibility and a $2,500 one that does not, the second is cheaper within two years. Our NDIS accessibility checklist shows exactly what should be included. You can also analyze your site's current mobile performance and accessibility loading metrics for free on our website speed checker.
Ongoing costs to plan for
Several Australian agencies build on proprietary systems they own. You cannot move the site, and leaving means rebuilding. It is rarely disclosed before signing. Ask directly: if we leave in two years, do we take the website with us?
What to ask before you sign
- Can you show me a WCAG 2.1 AA audit of a site you built?
- Is accessibility included, or is it a line item?
- Do we own the source code and hosting account?
- Who writes the content, and is it written at a Year 7 to 9 reading level?
- Is the price fixed in writing before work starts?
- What happens to the site if we stop paying you monthly?
The first question is the important one. An agency that genuinely does accessibility will have test output to show you. One that treats it as a marketing word will change the subject.
Being straight with you
BuildFirstSite has not yet built a website for an NDIS provider. We are not going to imply otherwise — plenty of agencies claim vertical expertise they cannot evidence, and you should ask all of them for proof.
What we can evidence is the technical capability that matters here: we build accessible, fast, semantic websites, and every build includes WCAG 2.1 AA. Our client work is at hsracegear.com and mobilearmour.com.au — open them, run Lighthouse, and judge the build quality yourself. You can also explore our full range of fixed Australian dollar packages on our web development services page or calculate custom project estimates on our pricing page.
Common questions
How much does an NDIS website cost in Australia?
Between AU$800 and AU$4,500 for a standard provider website. A three to five page site for a new provider is $800, up to ten pages with referral forms is $1,900, and unlimited pages is $3,500. Custom builds with participant portals or intake systems start at $4,500. NDIS-specialist agencies commonly quote $3,000 to $8,000 for comparable scope.
Does accessibility compliance cost extra?
It should not. Built in from the start, WCAG 2.1 AA compliance adds close to nothing because semantic HTML, colour contrast and keyboard support are how a site should be built anyway. BuildFirstSite includes it in every package. Retrofitting accessibility onto an existing inaccessible site is where the real cost appears — an audit runs $500 to $1,500 and remediation can be several thousand.
Should I use an NDIS-specialist web agency?
Only if they can prove the specialisation. Several Australian agencies market exclusively to NDIS providers and charge a premium of $1,000 to $3,000 for that focus. Some genuinely understand accessibility; others are marketers who outsource development. Ask for a WCAG 2.1 AA audit of a site they built. The ones who do the work will have it.
How long does an NDIS website take to build?
Five to seven business days for a three to five page site, two to three weeks for up to ten pages, and three to four weeks for larger builds. The most common delay is content — service descriptions written in plain English take longer to produce than providers expect, particularly when existing material was written for auditors rather than participants.
Ready to build?
Book a free 30-minute call and we'll turn your idea into a written scope + AUD price within 24 hours.
Related reading
More from the pricing guide section
