NDIS & Disability Services

NDIS Website Design — Accessible, Fast, Compliant

NDIS provider websites have a higher standard than a typical business site. Accessibility compliance is a legal requirement under the Disability Discrimination Act. We build NDIS websites that meet WCAG 2.1 AA, load fast on mobile, and convert participants and support coordinators into enquiries.

Get a fixed quote Book a free call

Pricing

Fixed prices, published

Package	Scope	Delivery	Price
Business Room to explain everything you do.	Up to 10 pages	2–3 weeks	$1,900
Unlimited Multi-service, multi-location, no page cap.	Unlimited pages	3–4 weeks	$3,500

Ongoing Care + SEO is $250/month — optional, cancel with 30 days notice. See all pricing →

All prices AUD · GST not included · You own the code

What makes an NDIS website different

NDIS providers serve participants who may have physical, cognitive, sensory, or communication disabilities. A website that works fine for an able-bodied user can be completely inaccessible to your actual audience — small font, low colour contrast, keyboard-only navigation that breaks, or video without captions.

Beyond your participants, the Disability Discrimination Act 1992 creates a legal obligation for service providers to make digital services accessible. WCAG 2.1 AA is the benchmark the Australian Human Rights Commission refers to. A non-compliant website is a liability, not just a missed opportunity.

What WCAG 2.1 AA compliance means in practice

Colour contrast ratio of 4.5:1 minimum for body text — critical for participants with low vision.
Full keyboard navigability — every page can be used without a mouse, meaning screen reader users are not blocked.
Alt text on every image — descriptive, not just filenames. "A support worker helping a participant with daily living tasks" not "img-hero.jpg".
Captions on video — any video content needs accurate captions. Auto-generated YouTube captions do not meet WCAG.
Clear, plain-language content — NDIS documentation is already complex; your website should be the opposite.
Resizable text without breaking layout — pages must work at 200% zoom.
No content that flashes more than 3 times per second — seizure safety.

What NDIS provider websites need to convert

Accessibility is table stakes. Conversion is the other half of the job. The participants and coordinators visiting your site are making a real decision about support services — trust signals matter more here than on a typical business website.

Service pages, not a services list. One page per support category — Supported Independent Living, Community Participation, Daily Activities, etc. Each page targets the search terms participants and coordinators actually use.
NDIS registration number visible. If you are a Registered Provider, display your number. Unregistered providers should state that clearly too — coordinator referrals depend on knowing this.
Intake process explained step by step. What happens after someone contacts you? How long does onboarding take? Uncertainty is the biggest drop-off point on NDIS provider websites.
Service area map or suburb list. Google indexes suburb-specific pages and coordinators search by location.
Testimonials from participants or families (with permission). Third-party trust is critical in this sector.

NDIS website cost in Australia (2026)

Our Business package at $1,900 covers up to ten pages — enough for a home page, about, contact, and six service category pages. Our Unlimited package at $3,500 is the right choice if you need a page per suburb, a participant portal, or more than ten service types.

We include WCAG 2.1 AA compliance, Google Business Profile setup, local schema markup, structured data for each service, and a Lighthouse mobile score above 90 in every NDIS build.

SEO for NDIS providers

NDIS provider SEO is different from general local SEO. Participants and coordinators search by service type and location: "SIL providers Melbourne", "community participation NDIS Parramatta", "speech therapy NDIS Canberra". These are high-intent searches with low competition because most NDIS providers still rely on the NDIS provider finder and word of mouth.

We build NDIS websites with the right page structure from day one — one URL per service, suburb-specific content where relevant, FAQPage schema for participant questions, and internal links between related services. Our guide on SEO for NDIS providers covers the full strategy.

NDIS website design questions

Does my NDIS website legally have to be accessible?

WCAG 2.1 AA is not a legal mandate written explicitly into Australian law, but the Disability Discrimination Act 1992 prohibits discriminating against people with disabilities in the provision of services — and a non-accessible website does exactly that. The Australian Human Rights Commission has investigated digital accessibility complaints. NDIS providers who receive Commonwealth funding have additional obligations. The safe answer: build to WCAG 2.1 AA from the start.

How much does an NDIS website cost?

Our Business package is $1,900 AUD for up to ten pages, which covers a standard NDIS provider site with one page per service type. The Unlimited package at $3,500 covers suburb pages, more service categories, and no page limit. See our detailed breakdown at /blog/ndis-website-cost/.

Can you help me rank for NDIS-related searches?

Yes. We build NDIS websites with the page structure, local schema, and service-specific content that search engines reward. We also have a full guide to SEO for NDIS providers on our blog covering the specific keywords and page types that generate participant enquiries.

Do I need to be a Registered Provider to get a website from you?

No. We work with both Registered and unregistered NDIS providers. We will mark your registration status accurately on the site — this is important information for participants and coordinators making referrals.

How long does it take to build an NDIS provider website?

Typically two to four weeks for a Business package site, depending on how quickly you can provide content and photos. We start with a staging URL so you can review and request changes before the site goes live.

Get a fixed price

Tell us what the business needs to do and we will send back a written scope with a fixed AUD price within one business day.